Practice exercises

iDevice ikoon Useful vocabulary

If you work (or are looking for work) in a restaurant, cafe or bar, and want to learn the common English terms and expressions that are used in such places, these exercises are for you! They will help you to speak better English, to use proper words, and to communicate better with customers.

Many English words and expressions about food come directly from French. This is why some words about food are written with an accent (for example: à la carte).

CLICK ON: USEFUL VOCABULARY OF SERVICING and get familiar with these expressions before starting with the exercises below.

1. Now do the exercises and take the quizzes to test your knowledge and understanding:


VOCABULARY QUIZ - Pick the right word to make the sentence sound correct.

SERVING A TABLE - Here are some questions that you may need to ask your guests. Fill in the blanks with the appropriate word.

UNDERSTANDING YOUR GUESTS - Fill in the blanks and find out if you can understand your guests.

2. Practice your general vocabulary when talking to your guests and check the answers:


EXERCISE 1 - restaurant and service staff

EXERCISE 2 - restaurant and service staff

EXERCISE 3 - restaurant and service staff

3. Practice the questions and answers - the most important part of the conversations:


EXERCISE 1 - A customer wants some information from you. Choose the most natural-sounding response.

EXERCISE 2 - Choose the most natural-sounding response, Check your answers.

EXERCISE 3 - Choose the most natural-sounding response, Check your answers. Try to remember the conversation.



iDevice ikoon Watch the videos

Before starting with your own dialogues have a look at some videos about conversations at the restaurant. Pay attention to the speech of the waiter, you can see the text while listening.




From the next video you will get lot's of tips how to serve a client and what things have you pay attention to. After listening write down at least 5 tips that you want to share with the other students. Find out which tip is pointed out the most.


iDevice ikoon Let's get real

You are working at a restaurant and serving the customers at the table. Use sentences from the previous exercises to make up a conversation. Practice your dialogue with your class mate. Change your roles- both of you have to take the both roles. 

Make some notes before you begin!